Introduction
At Kukke Evara Enclave, we aim to provide the best service to our customers. However, we understand that situations may arise where you need to cancel or request a refund. This policy outlines our guidelines for cancellations and refunds.
3.1. Cancellation of Services
You can request a cancellation of your booking within 42 hrs from the time of booking. Cancellations must be made via [email, phone, or our website’s cancellation portal].
3.2. Refunds
- Full Refunds: You may receive a full refund if you cancel within 42 hrs of your booking.
- Partial Refunds: A partial refund may be offered if the cancellation is made after the refund eligibility period but before 10-15 days of the service.
- Non-Refundable Fees: Some fees (e.g., processing, service charges) may be non-refundable.
3.3. How to Request a Refund
To request a refund, please contact us at [insert contact email or phone number] with your booking details. Refunds will be processed using the same payment method used at the time of purchase.
3.4. Exceptions
Refunds may not be granted in the following circumstances:
- If the cancellation is made after the service has already been provided.
- If the service or product is customized or non-returnable.
3.5. Processing Time
Refunds may take [ 10-15 business days] to process and appear in your account, depending on your payment method.
3.6. Changes to this Policy
We reserve the right to update or change our Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated date.
